Good day to whom it may concern. I would like to congratulate you on a wonderful product. The product is well designed and it is so user friendly to install. The installation guidelines is great and the polystyrene assembly is excellent. Well done!!!!!! – Jannie Prinsloo
We are South Africans visiting our daughter who lives in New Zealand. She arrived home this evening with two panel heaters for her home – we were thrilled to see they were South African products. Being the resident handy man I was called upon to install them.Packaging – superb. Instructions – easy to read & everything clearly explained. Installation – a breeze, even into GIB® walls which we South Africans are not accustomed to. Using the polystyrene packaging as a template is very clever and your patented screws and driver worked like a dream. – All the best, Digby Benporath.
Amazing service from you guys – I asked a question on your website and received a return telephone call within 20 minutes!!!! How great is that?? Many other companies could take a leaf from your book !! Won’t mention names – Janetta Muller van Niekerk
I don’t know why other organisations are unable to deliver the outstanding service that you have delivered, down to the finest detail, drill bit included, my 2 year old son was most appreciative for the extra warmth last night. – James from Investec
I don’t know if you rely in any way on letters of commendation, but I would be amiss if I don’t thank you again for the amazing and professional manner with which you attended to the recent issue I had with one of your Econo-Heat wall panel heaters. It was absolutely inspiring and completely unexpected to find a company so willing and so eager to back up one of their products – especially considering this was not a quality defect, but a result of my own mistake! Your product is amazing and your service outstanding! In fact, I’ve already used you as an example to illustrate what a real ”can do attitude” is to my own staff and am completely convinced that it is how we do things that will ultimately separate the winners from the losers …. especially in times like these! Thank you again. And again. – Rein Myburgh
I’ve just purchased and installed the wall panel heater, thanks very much for a good product, brilliant instructions and including a drill bit was just the cherry on the cake. Looking at your website I can now understand why your instructions is also professional. Keep it up and I will buy and recommend your products in the future. – Regards Andre Cloete
Fantastic!! I have got the new kit and am still spinning from the speed and efficiency of your company! Things down here on the coast are a little slow and its a welcome change to have such fab service! Thank you so much. – Claire El-Jabi Verdonk
On behalf of our management team and Builders Warehouse Glen Eagles, we’d like to thank you guys a million for being with us, for helping us to improve peoples lives. We really appreciate it, and hope that we will keep holding hands helping the poor communities when necessary, it doesn’t end today it will be an endless relationship between Builders and Econo-Heat. THANK YOU VERY MUCH GUYS for everything, for your time and your patience. – Khosi Makaula (PA to the Branch Manager)
These heaters are not very expensive. If this is the kind of service you are offering to the Joe-Nobodies of this world, I would love to do business with your company for years to come! Econo-Heat has shown to me what after-sales care is all about and through this act has ensured that I will always hold your company in the highest regard. Thank you again.
Dear Econo-Heat, I have just installed a 260 watt eHeater. And I would like to complement you on the provision of the 8mm masonry bit as part of the accessories – this service is highly considerate. Also a merit is the three-pin male plug – although the unit is double insulated and a two-pin plug would have sufficed, you once again took into consideration your South African clients. Much obliged. – Yours sincerely, Josh
Just bought and installed one of your panels. Astounded by the amount of thought that went into your product, its appearance, packaging, the instructive brochure (in many languages) and the fact you supplied all the components to attach the panel – including, most impressively, the drill bit. So impressed, in fact, that for the first time in my life I actually looked at the website of a company that had made a product I had bought and was most pleased to see that your company is truly South African. As an ex Product Planning Manager for a motor company I can appreciate such a well thought out product. Well done, hope you grow from strength to strength. Regards, Mike Clarke
Of all the electric heaters I have tried, this is my favorite. I first tried a couple, then bought several more. The Econo-heater uses only 400 watts, so does not trip breakers on a normal circuit. Yet it seems to heat as well as the bulky radiator-type electric heaters, and the noisy ceramic fan heaters, which will use up to 1500+ watts. It is low profile, fitting close to the wall. It is quick and easy to install, and just plugs into a normal outlet. Plus it can be painted to match a room’s decor. It heats both by radiation and convection, and is completely quiet when operating. It is mounted low on a wall and slightly away from the wall, so as it warms up it pulls cool air up from the floor, heats it, and by natural convection the warm air begins to circulate into the room. Also, it is very warm to the touch, so you can stand next to it and really warm up. You won’t want to touch it, but if you do it is not so hot it burns skin. If you mount it on a mass wall (brick, stone, adobe, even dry-wall) it will tend to heat the wall, too, over time. This stored heat in a mass material warms objects (like people) also by radiation, in addition to heating the air. I found out that this heater – the Econo-Heater – is made in South Africa, and has had a long R&D history there. It’s produced in an integrated factory, and this made me feel even better about the product. Recently I read a couple reviews about a look-alike heater called the “Eco-heater” which sounds like an inferior imitation of this product that people were unhappy with. So be sure you order the original “econo-heater”. Two caveats worth mentioning: This heater will not make up for a building with poor insulation (like mine). It has been very useful in bathrooms – but don’t hang your towels on it. Also, it has no thermostat, so it must be turned on and off manually. Still, I have found it to be the most cost-effective and aesthetic solution to small room heating I have discovered. – User: blackcat, HOME DEPOT ONLINE.
Bought one to keep the baby room nice and cozy, but so far we only had to use it a few times yet so it maybe too early to comment on quality/value. The panel was safely packed when it arrived and looked intact coming out of the box. Installation is not difficult but may require two people to asure proper level hanging. The drill size they recommend for pre-drilling is a bit on the tight side for the dry-wall screws and you may need to use one size larger to not destroy the drywall. Once installed and turned on the panel gets hot to the touch fairly quickly, but not enough to burn you. It certainly manages to keep the baby room at a cozy 73-74 F, allowing me to turn the heat in the rest of the house lower. -Patrick from Belmont, MA, USA.
Looked and compared 6 different brands of this type of heater before I bought this one. Works great and does what it says. I wish it was a little smaller. – User: Peopleschoice, HOME DEPOT ONLINE